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![Microsoft Office Won Microsoft Office Won](/uploads/1/2/5/6/125658654/947127788.png)
![Let Let](/uploads/1/2/5/6/125658654/815738021.webp)
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
To fix this issue, update your Mac's name to remove the invalid characters: In the top menu bar, select the Apple icon System Preferences Sharing (third row.) In the Computer Name text box, update your Mac's name and then close the window. Restart your Mac and then activate Office. May 30, 2013 I have Microsoft Office downloaded on my mac book and I created a word document with text boxes on it. Then I saved the document onto a flash drive and took it to school and worked on it on the school computer. Then when i took it back home to finish it, my stupid. macbook wouldn't let me edit the text inside the text boxes. Everytime I click on one it erases the text that is already there. Replace or delete a picture in Microsoft Office. For Office 365 Word for Office 365 Outlook for Office 365 PowerPoint for Office 365 Excel for Office 365 for Mac Word for Office 365 for Mac PowerPoint for Office 365 for Mac Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Excel. Go to the Insert tab and select Header Edit Header. Jan 08, 2012 This video is going to show you how to open Microsoft office documents on your mac for free. This application is also available for Windows here is the link to the website. Reactivating Office 365 Microsoft Office, Mac. If your Office 365 applications are read only (do not allow editing or creating), you may need to reactivate by signing in.Active student or active west-campus employee status required. Audience: Clubs, Faculty, Researchers, Staff, Students.
Symptoms
Starting from Excel 2010, you cannot adjust the size of the chart area when the chart is located on a chart sheet. Excel 2007 would allow you to resize the chart area.
Consider this scenario:
- When you try to resize charts on a chart sheet, Excel displays the resize handle, but it won't let you resize the chart.
- After upgrading a file created in Excel 2007 if the chart is positioned to be small on the chart sheet, it will snap to maximum size on the chart sheet.
More Information
This behavior was changed in Excel 2010 and later versions, which is the intended design.
Alternatives to resizing the chart area on the chart sheet include:
- Resize the plot area and position other elements to match.
- Embed the chart in the worksheet instead of a chart sheet. To do this, follow these steps:
- Highlight the chart.
- On the Chart Toolsribbon choose Design
- Click on Move Chart
- Choose where you want the chart to be placed: Object in: Choose the worksheet tab you want to place it.
- Click OK.
At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in.
You can also use Fiddler to identify and debug issues with your add-ins.
Common errors and troubleshooting steps
The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors.
Error message | Resolution |
---|---|
App error: Catalog could not be reached | Verify firewall settings.'Catalog' refers to AppSource. This message indicates that the user cannot access AppSource. |
APP ERROR: This app could not be started. Close this dialog to ignore the problem or click 'Restart' to try again. | Verify that the latest Office updates are installed, or download the update for Office 2013. |
Error: Object doesn't support property or method 'defineProperty' | Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings. |
Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions. | Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. For information about supported browsers, see Requirements for running Office Add-ins. |
When installing an add-in, you see 'Error loading add-in' in the status bar
- Close Office.
- Verify that the manifest is valid
- Restart the add-in
- Install the add-in again.
You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select File | Feedback | Send a Frown. Sending a frown provides the necessary logs to understand the issue.
Outlook add-in doesn't work correctly
If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer.
- Go to Tools > Internet Options > Advanced.
- Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).
We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again.
Add-in doesn't activate in Office 2013
If the add-in doesn't activate when the user performs the following steps:
- Signs in with their Microsoft account in Office 2013.
- Enables two-step verification for their Microsoft account.
- Verifies their identity when prompted when they try to insert an add-in.
Verify that the latest Office updates are installed, or download the update for Office 2013.
Add-in doesn't load in task pane or other issues with the add-in manifest
See Validate an Office Add-in's manifest and Debug your add-in with runtime logging to debug add-in manifest issues.
Add-in dialog box cannot be displayed
When using an Office Add-in, the user is asked to allow a dialog box to be displayed. The user chooses Allow, and the following error message occurs:
![Microsoft Office Won Microsoft Office Won](/uploads/1/2/5/6/125658654/947127788.png)
'The security settings in your browser prevent us from creating a dialog box. Try a different browser, or configure your browser so that [URL] and the domain shown in your address bar are in the same security zone.'
Affected browsers | Affected platforms |
---|---|
Internet Explorer, Microsoft Edge | Office on the web |
To resolve the issue, end users or administrators can add the domain of the add-in to the list of trusted sites in Internet Explorer. Use the same procedure whether you're using the Internet Explorer or Microsoft Edge browser.
Important
Do not add the URL for an add-in to your list of trusted sites if you don't trust the add-in.
To add a URL to your list of trusted sites:
- In Control Panel, go to Internet options > Security.
- Select the Trusted sites zone, and choose Sites.
- Enter the URL that appears in the error message, and choose Add.
- Try to use the add-in again. If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application.
This issue occurs when the Dialog API is used in pop-up mode. To prevent this issue from occurring, use the displayInFrame flag. This requires that your page support display within an iframe. The following example shows how to use the flag.
Microsoft Office Won't Let Edit On Mac Computer
Changes to add-in commands including ribbon buttons and menu items do not take effect
If changes you've made in the manifest, such as file names of ribbon button icons or text of menu items, do not seem to take effect, try clearing the Office cache on your computer.
For Windows:
Delete the contents of the folder
%LOCALAPPDATA%MicrosoftOffice16.0Wef
.For Mac:
Add-ins are often cached in Office for Mac, for performance reasons. Normally, the cache is cleared by reloading the add-in. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable.
You can clear the cache by using the personality menu of any task pane add-in.
- Choose the personality menu. Then choose Clear Web Cache.NoteYou must run macOS version 10.13.6 or later to see the personality menu.
You can also clear the cache manually by deleting the contents of the
~/Library/Containers/com.Microsoft.OsfWebHost/Data/
folder.Note
If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder:
![Let Let](/uploads/1/2/5/6/125658654/815738021.webp)
~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/
where{host}
is the Office host (e.g.,Excel
)~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/
where{host}
is the Office host (e.g.,Excel
)com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/
For iOS:
Call
window.location.reload(true)
from JavaScript in the add-in to force a reload. Alternatively, you can reinstall Office.Changes to static files, such as JavaScript, HTML, and CSS do not take effect
The browser may be caching these files. To prevent this, turn off client-side caching when developing. The details will depend on what kind of server you are using. In most cases, it involves adding certain headers to the HTTP Responses. We suggest the following set:
- Cache-Control: 'private, no-cache, no-store'
- Pragma: 'no-cache'
- Expires: '-1'
Download Microsoft Office On Mac
For an example of doing this in an Node.JS Express server, see this app.js file. For an example in an ASP.NET project, see this cshtml file.
If your add-in is hosted in Internet Information Server (IIS), you could also add the following to the web.config.
If these steps don't seem to work at first, you may need to clear the browser's cache. Do this through the UI of the browser. Sometimes the Edge cache isn't successfully cleared when you try to clear it in the Edge UI. If that happens, run the following command in a Windows Command Prompt.